Terms of Use

These terms apply to the TrustedTrucks platform: the web portal, the TrustedTrucks mobile app and the services behind them (“TrustedTrucks”), provided by Konfid.io GmbH, Schlüterstraße 55, 10629 Berlin (“we”, “us”). By creating an account or using the app you accept them on behalf of yourself and the company you register or join.

TrustedTrucks is for companies and the people who work for them, not for consumers. You must be at least 18 and authorised to act for your company. The information you give about yourself and your company must be true and kept up to date.

TrustedTrucks provides software to request and compare quotations, award and track freight orders, capture Proof of Pickup and Proof of Delivery, issue and settle invoices, and keep the related documents in the Evidence Vault.

Contracts for carriage, and the payments under them, are made between the companies on the platform. We are not a party to them and we do not carry goods. Each company remains responsible for its own legal duties, licences, insurance and the accuracy of what it records.

• Keep your sign-in details secret, and tell us at once if you think someone else has used your account.
• Your company's administrators decide who joins its account and what they may do.
• You are responsible for what is done under your account.

• Do not upload false, misleading or unlawful documents or proofs.
• Do not try to access other companies' data, disturb the service, or get around its security.
• Do not copy, resell or reverse engineer the platform, except where the law allows it.

Key events and document fingerprints are recorded on a permissioned ledger so every party can check them later. These entries cannot be changed or deleted, so please check before you submit a proof, an invoice or a document.

Some features use network tokens held in Company and Personal Wallets on the platform. They exist to operate and reward activity on the TrustedTrucks network. Nothing in the platform is investment, financial or tax advice.

Test and preview versions of the app (for example through Google Play's testing tracks) are provided to try the platform before it is generally released. They may contain errors, may connect to test systems, and may change or stop without notice. Please do not rely on them for live freight.

We work to keep TrustedTrucks available, but cannot promise it will always be uninterrupted. We may change or improve features; if a change materially affects you, we will tell you in advance where we reasonably can.

We are fully liable for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence we are liable only for breach of an essential contractual obligation, and then limited to the damage typical and foreseeable for this kind of contract. Otherwise our liability is excluded.

You can stop using TrustedTrucks and ask us to delete your account at any time (see the Privacy Policy). We may suspend or close accounts that break these terms or the law.

These terms are governed by German law. For merchants, the courts of Berlin have jurisdiction. Questions about these terms: hello@konfidio.com.

Your data is handled as described in the Privacy Policy.