Operations Case Workspace

Monitor and resolve contested delivery states, temperature alerts, and composite finality exclusions.

Context: Power Dispatcher (Carrier Alpha)

Active Cases

Cold-chain delivery exception — temperature deviation contested

High

CASE-DEL-0001 · delivery exception

Marketplace match — regional shipper to carrier recommendation

Medium

CASE-MKT-0002 · marketplace match

Finance attestation — invoice and POD validation

Medium

CASE-FIN-0003 · finance review

Active Case Vector

Cold-chain delivery exception — temperature deviation contested

An IoT temperature signal indicates deviation above setpoint during execution. POD was submitted, but shipper has challenged acceptance pending additional cold-chain evidence.

knowledgeContested

authorityAccepted

decisionPending Review

operationalException

financialBlocked

carbonEstimated

Action Eligibility Matrix

Permit Checks Active

Request additional evidence

allowed

Current context permits evidence request because knowledge state is contested and required threshold is E2.

Next stepSend evidence request to carrier and device custodian.

Required PolicyMG-05, CR-Ω-02

Resolve delivery acceptance

pending evidence

Resolution is blocked until corroborating temperature evidence reaches E2 threshold.

Next stepAttach calibrated device record or validated CESA evidence bundle.

Required PolicyCR-Ω-02, CR-Ω-03

Declare composite finality

blocked

Composite finality cannot be declared while claims remain unresolved.

Next stepResolve contested claim and settlement status first.

Required PolicyStage_99_CompositeFinalityDeclared

Audit Evidence Ledger

Evidence ID	Verification Details	Source Channel	Quality Tier	Ledger Status
ev-temp-001	Temperature observation above setpointby Device gw-cold-884 at 2026-07-05T10:42:00+02:00	IoT device / Temperature_Observation	E1	contested
ev-pod-001	Proof of delivery submittedby Driver user-318 at 2026-07-05T11:18:00+02:00	Driver mobile capture	E2	verified
ev-device-cal-001	Device calibration record missingby System at 2026-07-05T11:32:00+02:00	Device lifecycle event	E0	unverified